Liater · a Les Artisans du Digital project · 2026
The advisor speaks for 30 seconds.
The ecosystem absorbs the rest.
The reality
Fewer than 20% of appointments turn into a usable note.
Across the Maisons we've met - Place Vendôme jewellery, 5★ palaces, watch manufactures - one thing keeps coming back. The advisor spends an hour with a client who sometimes spends €380,000. After that, they have five minutes at the keyboard. Often, they don't write. Memory melts.
Liater inverts the friction. The advisor speaks. The Maison remembers.
Three pillars
One voice. Eleven languages. Thirteen systems.
Liater captures the voice debrief, structures the content into strict JSON, and orchestrates the rest - Mandarin client email, English Shanghai manager brief, French advisor tasks, cross-Maison Pomellato alert coordinated within Kering.
30 seconds instead of 5 minutes
One voice gesture after the appointment. Zero typing. The advisor stays with the client.
11 native languages
Chirp 2 STT · French, English, Italian, Spanish, Portuguese, Japanese, Mandarin, Korean, Arabic, Hebrew, German.
13 orchestrated systems
Clienteling CRM, marketing automation, POS, calendar, email, WhatsApp, BigQuery tags, conditional AI agents.
Stack
An EU-native stack, designed for audit and sovereignty.
Capture & inference
- Speech-to-Text v2 · Chirp 2 Google Cloud
- Claude 4.5 Sonnet Anthropic · principal
- Gemini 2.5 Pro Vertex AI · fallback
Platform
- Next.js 15 App Router · streaming RSC
- Cloud Run gen2 europe-west9 · Paris
- Firestore eur3 Secret Manager
Compliance
- RGPD by design Strict EU residency
- SCC 2021/914 Audit access trail
- CMEK + BYOK Heritage · group bespoke
Real case · Boucheron · Place Vendôme
Mrs Liu Wei. Top 20 China. One ring. Thirteen actions.
Mrs Liu Wei came in this morning with her daughter Yuhan. She lives in Shanghai. She tried the Plume de Paon Haute Joaillerie ring, reference PB-RNG-HJ-008, around €380,000. Her husband turns 60 on October 18 - a culturally pivotal milestone in China. Her daughter is marrying in November 2026.
The advisor debriefs in French. Liater detects three languages - French verbatim, Chinese client language, English system. It instantly generates · Mandarin post-meeting email, English Shanghai brief, cross-Maison Pomellato alert (the husband collects watches), Cegid POS standing rule, French advisor tasks, SFMC journey "China VIP pre-launch HJ".
Thirteen actions. One single voice.
Interactive demo
Five anonymised scenarios. Five luxury categories.
Take 90 seconds. Pick your scenario - APAC fine jewellery, Capri couture wedding, Geneva vintage watchmaking, 5★ palace 4th-stay return, leather goods walk-in. Liater handles the rest.
Les Artisans du Digital
We build the way you set a fine-jewellery piece.
Liater is not a finished product. It's a platform. Thirteen orchestrated systems, four deployment archetypes (from shared EU SaaS to BYOC on-premise bunker), a cryptographic licensing system, a per-Maison Mind registry across six pillars, and a V2-V4 published roadmap.
To build it, we needed · the eye of a jeweller, the hand of a senior engineer, and the discipline of a cathedral.
That's what Les Artisans du Digital does for Maisons that want to scale their rituals without losing their soul.
Let's transform your digital project together
Free 30-minute introductory call. We listen, understand, and propose. No commitment, no sales jargon.
Or call us directly